Terms and privacy policy

We recognize that it is our responsibility to protect your privacy when you use our products and services. We also may collect information to help us improve your customer experience, but we will let you know what we collect and why we collect it. Examples of “your information” are home address, date of birth, email address and telephone number.

This Privacy Statement sets out our policy on collecting and handling your personal information that you provide to Find Free Money. We may change this privacy policy from time to time and we will always post the updated policy here. If you have any questions or concerns about our privacy policy, please contact Customer Service.

Collection of your Information.

We will not collect any personal information if you simply visit our web site. We will collect your personal information, for example, when you open an account with us or request reports from us. We also may collect your personal information from others, such as credit agencies, affiliates or other Regulatory bodies.

Use of your Information.

We need to use the information you give us to provide you with our services. This information will be kept confidential at all times. Primarily it will be used for:

Conforming with Legal and Regulatory requirements.
Enabling your Log on to your online account.
Communicating with you.
Delivering the products and services to you.
We are required to record all phone conversations with you which may be referred to as required.
Sharing of your Information.

All financial companies need to share customers information to run their everyday business. You can choose to limit some of this sharing, such as our affiliates marketing to you. Find Free Money uses information collected about visitors to our website to make sure our clients get the best out of us. We may be required to provide data to third parties if we outsource some of our services such as Regulatory checks. We may also be required to disclose information under Legal requirements.

Security of your Information.

Technical experts are at the forefront of technology, and here are some of the measures we have in place to protect your data:

Web services model – Secure and modular platform.
HTTPS, using transport layer security (TLS) and secure socket layer (SSL).
Propriety encryption with triple DES overlay – 128 bit connectivity.
Triple authentication: Client ID, User ID and password required to log in.
None use auto lock out.
Full compliance Governance options for payment authorities.
Whilst we implement the highest security protocols, the world wide web is an open communications medium and we cannot guarantee the security of your data. You accept that there is a risk that data transmitted toFind Free Money via the website may be intercepted, and we will not be held liable for any loss or damage as a result, unless through our own negligence or breach of legal duty or care owed to you.

Use of Cookies.

Cookies are small text files that are stored on your computer when you visit any web site and they remain on your hard drive unless you delete them. Click here for information on how to manage Cookies. Cookies do not give us access to any of your personal information, but simply help us track the use of our web site. We may use this information to help improve our services to you.

Links.

Other Firms may recognize the value that our services offer and may provide you with a link to our website. Please be aware that our Privacy Policy does not cover any information that may be collected on a web site that has a link to Find Free Money. Any information that is passed to us by a recognized affiliate will be covered by this policy.

Your Rights.

You have a right to ask us for a copy of “your information” that we may hold. We will always look to have the most up to date information in our records. You have the right to request us to update anything that is not correct , as this will help us serve you better. Please contact us by one of the following methods below.